Return Policy

Arrived damaged or received the wrong item? We’re here to make it right.

If your order arrives damaged, please contact Tempt & Tease on WhatsApp within 48 hours of delivery with your order number and a clear, continuous, uncut unboxing video showing the package and the issue.

If you received the wrong item, simply share your order number along with a clear photo of the product you received so our team can review it quickly.

When the mistake is on our side, we’ll make the resolution simple. Depending on the situation, you can choose from a free replacement, store credit, or a refund. If your eligible order included a COD charge, that charge will also be refunded where applicable.

For faster assistance, please keep the original packaging, product, tags, accessories, and any other items included with your order until your request has been reviewed.

We want every Tempt & Tease order to reach you exactly as expected, securely packed, discreetly delivered, and handled with care from checkout to your doorstep.

Please read our Full Returns Policy for complete eligibility requirements, timelines, exclusions, and additional terms.